Got Questions?

My Art

How can I buy your art?

1, Visit my shop and choose the art here: https://www.svetlansa.com/shop/

2, Please read the whole item description.

3, Add the item to the cart and process the payment through checkout. Please fill in an active email address, because it is my only contact with the customer. I will send there a shipping info and an invoice.

4, After receiving the payment, I will confirm your order by email.

5, I will ship out your order 24 – 48 hours after I receive the payment (there is no shipping during the weekends, bank holidays or holidays). Also I will send you the tracking number and an invoice via email.

 

 

Do you have any original paintings for sale?

I offer original paintings only 🙂

All paintings from my shop are available for purchase.

You can find sold items here: https://www.svetlansa.com/sold/

Do you ship to USA?

Yes, I ship to USA. There is a free shipping 🙂

Do you offer custom orders?

I don´t offer custom orders.

How can I frame your art?

All my paintings are sold without a frame.

Paper:

All paintings on paper needs to be framed.

Canvas board:

Also all paintings on canvas board needs to be framed.

Stretched canvas:

Canvas arrives READY TO HANG – stretched around wooden frame. In other words, you can hung up straight from the box. Sides are painted too, it doesn’t have to be framed in an outer frame, but it’s up to you.

Unstretched canvas:

The UNSTRETCHED canvas arrives rolled in a heavy cardboard tube.
You can stretch it at any framing shop on wooden frame. There is enough blank canvas around, so you won´t loose size of your painting. Sides are painted too, it doesn’t have to be framed in an outer frame, but it’s up to you.

Color:

I like my paintings in white, gold or wooden frame. But it’s again up to you 🙂

What medium do you use?

I use acrylic paints on canvas, canvas board or paper. Sometimes mixed with pastels or impasto.

Artists: You can find all my art supplies on my Instagram, in the highlighted stories.

Have you studied an art school?

Yes, I have a degree in Fine Art on SPSSV in Bratislava (Slovakia). Also, I have attended a lot of workshops and seminars.

I exhibited my works in galleries which were very successful, and I am collaborating with constant customers. I paint for 20 years .

Do you offer classes?

I don´t offer classes.

But if you like my art, follow me on Instagram:

https://www.instagram.com/svetlansart/

Shipping & Return

Which countries do I ship to?

Please check the shipping & policies, you can find there all countries where I send my art: https://www.svetlansa.com/shipping-policies/

How much will the delivery cost me?

I offer free shipping only.

*Some countries may charge customs and duties for your parcel. You are responsible for these customs and duties charges.

How long does it take normally for an order to arrive?

I ship out all orders 24 or 48 hours after I receive payment. There is no shipping during the weekends, bank holidays or holidays.

Once shipped, you will receive an email with your tracking details, delivery takes between 4-18 business days depending on where you live.

What if I change my mind?

If you are unhappy with the painting or just change your mind, I offer a full refund up to 14 days after receipt – buyer pays return shipping.

For more info check Shipping & Policies:

https://www.svetlansa.com/shipping-policies/